Did you know that in over 30 percent of the Dutch landscape, people are visually disturbed by the presence of infrastructure?

This study can be extrapolated to a variety of countries. From sprawling parking lots to overgrown weeds, a commercial landscape that isn’t maintained can lead to poor perceptions of your business overall.

Fortunately, keeping your landscape regularly maintained by professionals is a simple process of scheduling. However, finding the best contractor for your needs can be a little more tricky. From experience to customer service, not every landscaping company is alike.   

With this in mind, read on to learn what to look for when it’s time to find a new commercial landscaping contractor! 

Multiple Services Available

Looking for snow removal, window cleaning, and more? There are a number of landscape maintenance tasks that your commercial building will need throughout the years.

Avoid opting for landscape maintenance contractors that don’t offer a large number of services. You’ll find that it’s a hassle to find a new contractor every time you need new landscape services.

This is because you’ll need to go through the vetting process all over again. Make it easier on yourself by finding a commercial property management company that’s able to offer a wide number of services that you may need in the future.

References and Reviews

Next, it’s important that you do your research before signing a contract with the first landscape contractor you find. Make sure to ask for references and see if they have any online reviews from previous customers.

Overall positive reviews are a good sign that you’ll be working with a company that cares about their customers’ experiences. A large number of negative reviews, on the other hand, are a red flag to stay away.

Keep in mind that a few negative reviews is normal for any business. Instead, pay attention to how the company responds to those reviews and if they try to rectify the customer’s issue.

Customer Service is a Priority

The factor that separates good landscape contractors from great landscape contractors is their focus on customer service. It’s important that you work with a company that understands your business’s unique needs and is willing to brainstorm with you when it comes to landscaping ideas.

It’s also important that the company is willing and able to answer all of your questions and issues in a professional and friendly manner. You can get a sense of a company’s customer services simply by seeing how long it takes to call or email you back after an initial inquiry.

When you have them on the phone, do they seem patient and friendly? Do they answer your questions in a transparent manner, or do you feel as if they’re not addressing them fully? 

Scheduling Ease

There are times when you need emergency property maintenance after inclement weather. Make sure that you do business with a landscaping company that has an emergency line that they’re able to answer 24/7 for all of your needs. 

Moreover, you’ll want to be able to speak with someone who’s familiar so you don’t have to explain your needs and schedule limitations multiple times. For this reason, you’ll want to find a commercial landscape maintenance company that provides dedicated account managers for each client.

Some companies also ensure that the owner is hands-on when it comes to day-to-day operations. See if you’re able to speak with the owner and get to know them as well. If the owner is involved, this typically means that they prioritize the efficiency and smooth operations of their business. 

Innovative Equipment

A landscaping company that invests in new and innovative equipment will be able to get the job done more efficiently and at a better price than competitors. Newer equipment also means that there’s less chance of breakdowns and landscape maintenance delays–yards will be completed during the estimated timeframe.

GPS tracking on equipment ensures that theft isn’t an issue. You’ll also want to work with a company that’s able to keep some spare equipment in stock. This means that even in the event of theft or damage, your property will still be taken care of on the day and time you expect. 

Experienced Staff 

Last but not least, it’s important that the staff that works with the company is taken care of. Along with regular certified training, see if the company is able to employ licensed arborists and herbicide applicators for jobs that require more knowledge and skill. 

Good companies also recognize that their landscapers work hard throughout the years. Along with ongoing training, are there paths for advancement within the company? Are their employees paid well for their experience and effort? 

Discover a Reputable Commercial Landscaping Company Today

If you’re in need of a landscaping company for your commercial property, don’t go with the first contractor that you find. Instead, take some time to do your research. This is because landscaping is a service that you’ll always need in order to present your business in its best light.

The more you let the lawn, windows, and parking lot fall into disrepair, the worse your reputation will become. It also becomes harder to bring the lawn and property back to a proper condition. 

With this in mind, finding a high-quality, customer-service-minded company will give you peace of mind for the years to come. You also won’t have to go through the process again each time you want to add a new service.

Ready for year-round professional property maintenance? Get an instant quote in under two minutes today!